social media

A Tale of Two Experiences

Earlier this year our family visited Orlando.  In the course of a week we hit the two major theme parks – several times each. You might think that amusement parks have nothing to do with marketing, but the good ones are in the business of delivering an experience.  I would argue that marketing – especially online marketing – has everything to do with experience.

We had great and not so great experiences.  The differences were really quite simple. [click to continue…]

{ 0 comments }

Asking the Wrong Questions

by Dave on July 26, 2011

This article originally appeared in my Coach’s Corner email.  Sign up and be the first to know.

The wrong questions will get you the wrong answer

Asking the wrong questionsI get this question all the time: “what should I do?”  Invariably it turns out what my new friend is really asking is how to use a specific online marketing tool or feature.  And that’s the wrong way to start any online marketing discussion.  It may seem harmless, but they’ve succumbed to one of the biggest mistakes you can make in marketing – focusing on tactics before strategy.

I need to be on Facebook

Someone will call me and declare that they need to be on Facebook.  Of course, I ask why.  The answer is usually a variation of “everyone else is.”  At the risk of sounding parental – just because everyone else is doing something doesn’t mean you should also.  But it’s a signal that you should consider if your online marketing strategy is missing something.

What – no strategy?
How to avoid the trap….

{ 0 comments }

Accelerating your marketing

June 6, 2011
Thumbnail image for Accelerating your marketing

When does your marketing turn the corner? When do you move from chasing every lead to where people are finding you? After all that’s the promise of online marketing.

Read the full article →

Live by your plan or suffer without one

April 29, 2011
Thumbnail image for Live by your plan or suffer without one

What kills more online marketing? Not technology, not a lack of effort, not even competition. Plain and simple, it’s the lack of a realistic plan.

Read the full article →

Online Marketing and the DIY Trap

April 13, 2011
Thumbnail image for Online Marketing and the DIY Trap

Business is about evaluating trade-offs, and online marketing is no different. Can you violate one of the basic “rules” of project management to get an online marketing result that is high quality, delivered quickly, and not terribly expensive?

Read the full article →

Expertise isn’t what it used to be

April 6, 2011
Thumbnail image for Expertise isn’t what it used to be

It used to be that professionals claiming expertise had to at least demonstrate some experience or knowledge to back up their boast of proficiency.

Read the full article →

Can Online Reviews be Trusted?

October 19, 2010

I’m not for sale. Why do so many companies assume that your opinion, your loyalty, your integrity itself, can be bought? Have we fallen so far into let’s make a deal mentality that everyone assumes that you are just waiting for a better offer? Or have these companies found a new way to burnish a [...]

Read the full article →

Demand Media, Search, and Social Networks

February 16, 2010

Demand’s model is to plaster the internet with keyword rich content – at the lowest price possible, and make money off the associated advertising. It quickly dawned on me that this low price, low quality model is going to clog up internet search with junk content, making it difficult or impossible for good content to shine through.

Read the full article →

A Guide for the Social Media Tone Deaf

March 12, 2009

You probably won’t hear me.  You’re probably busy using Twitter to chase sales leads, or standing on your virtual corner repeating yourself over and over, like the poor souls who seem to inhabit every major intersection in big cities. It’s not your fault.  You might have gotten bad advice from someone who is a self-proclaimed [...]

Read the full article →